Return Policy

At Buy1design.com, we want to give you a completely satisfying shopping experience.Return service is available for any unopated product purchased from Buy1Design.com.We cannot accept return of unopened products unless there is a breakage or quality problem.In case of product damage, quality problem or delivery error, please contact us with authobsq2493@gmail.com for handling immediately.

The purchased products shall be returned to the official website within 30 days after shipment without being opened and in the original packaging and all accessories.

The refund will be refunded with the original payment method, and the electronic gift card will be sent to the original recipients by mail in the new electronic gift card method.

If the gift set is returned, all items in the set must be returned.

If the order includes a gift in full, the gift must be returned in addition to the order product.

Return address

No.1105 W Main St, Lyons, KS 67554 United States

T: +1 620-257-2337

Zip Code: 67554

Upon return, our products must be kept in a new, unused and undamaged condition with all protective materials in place and with tags and stickers (if applicable), including all attachments and documents. We reserve the right not to accept any return of the product if it shows signs of wear or if it has been used or changed in any way in its original state;

Before you return it, you’ll need to hand write a piece of paper that says:

1. Why return the goods?

2. Order no.

3. Your name, address and email address.

Who will pay the return freight

1. If we send the wrong goods or the goods are damaged, you need to contact us by email and take photos of the damaged products. We will pay for the return freight

2. If you buy an item that you don’t want, or if it’s the wrong size, the customer will have to pay for the return shipping

We need to receive your return check before we can apply for refund. The application time will be returned to your original payment account within 2-3 working days

Our contact information and address:

Company Name:Buy1design Co.,Ltd

Contact Department: Customers Service Dept.

Tel:+1 620-257-2337

Address:No.1105 W Main St, Lyons, KS 67554 United States

E-mail:  authobsq2493@gmail.com